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A straightforward journey to personalised care

How it works

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Pre-Screening Quiz

Not sure if we’re the right clinic for you? Complete a short online check-in. Answer a few simple questions and learn within minutes whether a telehealth appointment could suit your needs.

Start Pre-Screening
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Video consultation

Connect with one of our experienced Australian healthcare professionals via a secure video link. We’ll listen attentively to your concerns, answer your questions, and discuss safe and personalised management options—all from the comfort of your own home.

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Personalised plan

If appropriate, our AHPRA-registered doctor will work with you to develop a tailored care plan that fits your lifestyle and health goals. You’ll receive clear guidance and ongoing support—no guesswork, just professional, step-by-step care.

Care That Listens, Supports, and Grows With You

One-on-one video calls that give you space to talk, share, and feel truly heard.
No waiting rooms—just supportive care, delivered from wherever you are.

Our Australian healthcare team is fully qualified and ready to support you.
You’ll be guided with confidence, care, and clinical integrity.

Your plan reflects you—your lifestyle, your preferences, your goals.
Nothing generic. Everything considered, explained, and built around you.

You’ll speak with professionals who know their craft and lead with heart.
They listen first, then walk you through your next step—at your pace.

Our multidisciplinary team offers whole-person care, focusing on practical steps that aim to improve your day-to-day wellbeing.

Care is only a click away

Start with pre-screening
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We built Organic Medical Group to be the practice we wished existed—where time, understanding, and genuine care come before anything else.

Mark Family, Founders

Ready to Take That First Step?

Taking the first step towards better health can be simple and stress-free. Start with our quick, confidential pre-screening quiz to help us understand your needs—no pressure, no obligations.

Following your quiz, you’ll have the opportunity to book a consultation for a relaxed, private chat with one of our caring healthcare professionals.

Start Pre-Screening
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Frequently Asked Questions

Got more questions?

Browse FAQs page

It usually takes about 5–10 minutes to complete. The questions help us understand your health background and whether our services are suitable for you.

You’ll need a device with a camera and microphone—such as a smartphone, tablet, or computer—and a reliable internet connection. We use secure, encrypted platforms to protect your privacy.

Absolutely. Our healthcare professionals encourage open conversations to address your concerns and ensure you feel informed and supported.

If appropriate, you’ll receive a personalised care plan with clear recommendations and ongoing support. We’re here to guide you through each step of your health journey.

Telehealth is a convenient and effective option for many patients, especially those in remote areas or with mobility challenges. If telehealth isn’t suitable for your needs, we’ll discuss alternative options during your assessment.